Excession Log Keeper · Products

_ ___ ___ ________ ___ ___________ __ __ ______ ___ ____ _______ ___ ____________ _____.

Prototyping
Product Design
Product Management
Research
User Testing
Presales

The problem

___ _________ ______ ____ ___ ________ __ _______ __ _______ ________ ____ ___ ______ ___ ______ ___ _______ ___ _______. ___ ______ ____ _______ ___ __ __________ ___ _______ ________ __ _______ ____ ___ _____ ______ ____'_ _____ ____ _____ ____________ ____.

The product

__ _____ _ ___-_____ ___ ____ ____ _____ __ ____ ____ _ ______, ______ __ _____. ___ ___ ______ _____ ____ ____ ___ ______ __ ___ _____, ___ ________ ____ ______ __ ____ ______ ________ _________ ___ __________. ____ ______ _______ _____ ______ ______________, _______ __ ____ ___ ___ _____ _______ ___ _______ ______. ___ _____ ____ ______ ___ ___________ __ _ ______ ____ __ ____ ____ _____ __ ______________ ______ __ __ _________ ___ _______________.

tl;dr

_________ ______ ______ __ ________ _ _______ _____ _______ ___ _________ _________.
_________ __ _ ____________ ___ ______ __ ______ __________ ___ _______.
____________ ____ ___ __ ______'_ _______ _____ ___ ___ _______ __ ________ __ ___________ _______ _ _______ _________.
___ _____ _____ __ ___ _________ ____ ~___ _________ __ ___________ ____ ___ ___ ___ ____ ___ ______, ___ ___.
_______ ___ _________ ____________ ___ _ ______________ ________ _______________ ___.
_________ _ ____ ____ __ ___ _____ __ ___ __ ____________ _____________ __ ___ __.

Impact

___ ___ ______ _______ ______ _ ___________ __ _ ______ __________ _________, _________ _ _______ _ ___ __ _ ______ __ ___ _________ _____ ___ __ ________ _________.

______, ____ ___ ____, ___ ____ _____ ______ ____ _____-_____ _______ ______ __ _____ _________ ___ ______________.

Key screens

______ __ _________, ___ ___ ______ _____ _______ ___ _____ ___ ___ _____ __ ____ ________, ___________ ____ __ ___ ________ ____ ______. ___ ________ ____ _________ ____ ___ ___ _____ ___ ____ _________ - __ ____ _____________ ___ _________ _________ - __ ______ ___ ____ ___ ______ ___ _____ __ ____ _____. ___ _______, "____" _____ ______ _________ __ "____ __ __ [_________]" - ___ __________ ___ ___________ ___-_______ ___________.

Excession Log Keeper log screen — Screenshot is redacted.

__ ________ ___ _________ __ ___ ___, _________, ___________ ___ _________ ___ ________ __ ___ ___ _____ ____ _____ __. ___ _______ ___ _______ ___________ _____ ____ _______, ______ ___ _______ __ ____ ____ _____.

Excession Log Keeper progress screen — Screenshot is redacted.

__________ ______ ___ ___ _____ _____ _____ ___ ___________ ________ __ __ ________ __ _____. __ ____ _____ _______ _____, ____ ___ ________ ___ ____ ____ ______ ___ ____ _________.

__________, _________ ___ ___________ __ ___ ___ ____ ____ ________ ____ __ _________ ___ _________. __ ________ ___ ___ ______ __ _ __________ ___ ___, _________ _____ ______ __ __ _____ ______ ______ ____ ____ ___ _______ _____ _______. ____ _______ ___ ____ _______ __ ______ ______________, ________ __ ___ _______ ___ ________ ______. ____ ___ __________ _________ ______ _____, ____ _____ ____ ________ __ ________ ________.

Excession Log Keeper mobile log screen — Screenshot is redacted.

Excession Log Keeper mobile debrief screen — Screenshot is redacted.

Quotes

"Teams will be all over this." ____ __ ____________ ________ __ ______ ______ ______ ________ ______

"I want this to be my legacy." ____ __ ____________ ________ __ ______ ______ ______ ________ ______

Process

Discovery

___ ____ __________ ____ _ ____________ _______ _ _____ ______________ ___ _ ________. ___ ____ _______ _______ __________ ________ __ _____ _____ ______ ____________ _____. ___ ________ ___ _________ ____ _____ _____ ___ __ ____ "___ _____" ___ ____________ __ _____.

I wrote a short reverse press release to outline our take on a ___ ____ and mocked up a few screens as illustrations. We turned that into a white paper that could be taken to an upcoming policing conference.

White paper used to test the idea. — Screenshot is redacted.

One of the people who read the white paper was in charge of a nationwide project to bring ____________ ___ _____ online. She agreed to a meeting with us, where she explained:

___ _____ __ ___ _____ - _ _______________ ______ __ ____ _ __________ _______ ___ ____ ___ __ ____ __ _______ _______ _________ __ _____
___ ____ ______ __ __ ______ - __ ____ _____ __ ________ __ _________
and pointed out all the incorrect assumptions in my press release - of which there were many

Based on the her information, I produced a new version of the writing and mocks, plus some initial uses cases and personae. This demonstrated enough understanding of the problem for her to invite me to present at the multi-organisation working group responsible for the national programme.

Prototyping and feedback

I built a basic prototype of the ______ ___ ____ using React and the Material UI component library for speed. I presented this to the working group and they provided more feedback and use cases particular to their organisations. I attended every meeting over the following few months, taking a new iteration of the prototype each time.

Log keeper prototype — Screenshot is redacted.

I requested access to end users and the working group arranged for me to take the prototype to a series of training exercises. By the end of the programme, 120 users had tested the prototype. I quantitatively observed their interactions and conducted ethnographic observations with 6 users. This surfaced some key learnings and a host of novel usability issues, which were rolled in iteratively.

_______, _ _________ __ _______ _________ ___ _______ _____ __ _ _______ __ ___ __ _____ __ ____________ ___ ___ __'_ ______ ______ ___ ____________ ________. __ _________ _ ____ ____ ____ ______ ___________ __ ___ ________.

Production

The presentation was successful, and the project was green-lit. I collaborated with engineering to break down the prototype's functionality into stories.

Drawing on my accumulated understanding of ___ _______, I wrote the PRD for data storage, ensuring it was provably contemporaneous and unaltered. Together with engineering, we developed the technical architecture to meet these requirements.

I redesigned the UI to fit with the other apps in the company's suite, using and extending the in-house design system.

Insights

_______: _____ _____ _____-________ __ _____, ________ ___ __ ____ __ ___ ___________ __ _____ ___ ______ __________.: ________: "_____ ___ _____" _______ ____ _____ ____ ___ ____ ________, ________ ___ _ _____ ____ _______.

_______: ___ _______ ____ __ ______ _____ _____ __ _________ ____ ____'__ ____ __ _____ ___ "__________" - __ ____ _____'_ _________ ____ __________ ___ _______.: ________: ___ _______ ___ _ ______-__-______ ______ _______ - __ ____ ______ ___ ___ _______ ___ __ ____ ___ _______ __.

_______: ___________ ___ __ ____ __ ___ ____ _____ ___ ____ ____ __ _______ _____________. __ _____ ____, ____ __ _ ___ ____ __ ___ ___ __ ___ ____ ____ _ _________ _________. ____ ___ _____ ________ ________ ____ ___ _____ _______ _____ __ _____.: ________: "____" ______ - ________ __ ______ ___'_ ____ ____, ____ __ ______ _______ - __ _______ ___ ___ _______ ____ ___ __________ _______ ___ ___ __ ___ _______ ______.

_______: _____ ___ _______ ___________ ______ _____ ___ _____ __ _______ __ ______ ____ __ ____ ___ __ __ _______. __ _____ ____________ _______, ___ ___ _________ ______.: ________: ___ _ ______ ____ ____ __ ________ ____ ____ __ ____ __ _____ ______________ _____ ____ ____ ___ ____ ____ ___ _______________.

_______: ___ _______ ____ _________ _____ ___ _____ __ _____ ______ ______ ___________, ______ _ _______ __ ________.: ________: ________ _________ ___ _______ ___________ - ______ ____ _____ ___________ ____ ___ ___ _____.

_______: ___ _____ ____ _ ________ ______ ___ _________ __ ___-_______ _______ ___ _______ __ ___ ___ ____. ____ ______ __ ______ ___ ____ __ ________ ("_____ __-__ __:__", _______ "___ _____ ___ ___ _____ ________ __ ___ ___ ____ ____ ____ _________ __:__").: ________: ____________ ____ _ ____ __ _______ _____ ____ ________ ___ _______ ___ ____ ____ ____ _____ ________.

Conclusion

It was a valuable opportunity to own and run an important, nuanced and cross-functional project. I was able to nurture the customer relationship, building trust through prototyping, iteration and execution. It reinforcing the value of user-centered design and agile methodologies in delivering impactful solutions. Ultimately, I was able to leverage my experience to deliver a solution that relied on both design and technology.